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Policy
Our Policy

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Take a look at our shop policies:

At Spray Foam Insulation, LLC, we are committed to providing honest, high-quality insulation services while maintaining transparency, customer satisfaction, and professionalism in everything we do. Our policies are designed to create a smooth, hassle-free experience while upholding industry standards. Please review the guidelines below to understand our service expectations, warranties, and payment terms.

POLICY STATEMENT:

ESTIMATES AND AUTHORIZATION
Before any insulation work begins, we provide a detailed estimate outlining the recommended services, materials, and associated costs. No work will be performed without customer approval. If additional insulation services or changes are required beyond the initial estimate, we will contact you for authorization before proceeding.

PAYMENT AND BILLING
Full payment is due upon completion of insulation services unless prior arrangements have been made. We accept cash, major credit cards, and approved financing options when available. Returned payments or declined transactions may be subject to additional fees.

WARRANTY ON SERVICES
We stand behind the quality of our insulation work. Many services include a limited warranty on workmanship and materials, depending on the insulation type and application. Warranty coverage may vary—please consult our team for specific warranty details related to your project.

MATERIALS POLICY
We use high-quality insulation materials designed for durability, performance, and code compliance. Customers may request specific insulation products; however, special-order materials may require a deposit. Customer-supplied materials are not covered under our warranty.

PROJECT COMPLETION AND ACCESS
Customers are responsible for providing reasonable access to the work area during scheduled service times. Completed projects should be reviewed promptly upon completion. Extended delays in access or approval may affect scheduling or final project timelines.

LIABILITY DISCLAIMER
While we take every precaution to protect your home or building during insulation installation, we are not responsible for personal belongings located in work areas. Customers are encouraged to remove or secure valuables prior to service.

APPOINTMENTS AND CANCELLATIONS
Scheduled appointments help ensure timely service. If you need to cancel or reschedule, please notify us as soon as possible. Late cancellations or repeated no-shows may require a deposit for future bookings.

ENVIRONMENTAL RESPONSIBILITY
We comply with all applicable local and federal environmental regulations related to insulation materials, removal, and disposal. Our company is committed to responsible handling of materials and environmentally conscious work practices.

By choosing Spray Foam Insulation, LLC, you agree to these policies, which are designed to provide a professional, efficient, and trustworthy insulation service experience. If you have questions regarding any policy, please contact us directly.

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Being honest may not get you many friends, but it will help you get the right ones.

Be Honest and Kind

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